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Cookies Policy

This Cookies Policy forms an integral part of the Legal Notice and the Privacy Policy of the website https://www.accio.gencat.cat and http://catalonia.com/ (hereinafter, the “Websites”).

To make it easier to browse the Websites of the Agència per a la Competitivitat de l’Empresa (hereinafter, “ACCIÓ”), with registered address at Passeig de Gràcia, 129, 08008, Barcelona (Spain), this entity hereby informs you that it uses cookies or other files with similar functionality (hereinafter, the “Cookies”).

In any case, we inform you that ACCIÓ is responsible for the cookies and the processing of data obtained through its own and third-party cookies, and decides on the purpose, content and use of the processing of the information collected.

Below you can find a description of the cookies used on each of our websites: https://www.accio.gencat.cat and http://catalonia.com/.

To this effect, this Cookies Policy contains information on which cookies are used on the Websites, and indicates in different sections which cookies are used on the website https://www.accio.gencat.cat and which are used on Catalonia.com.

What are cookies?

Cookies are files that contain small amounts of information that are downloaded to the device of users when they visit a website. In general, these technologies can be used for very different purposes, such as recognising users when they visit the website, obtaining information about their browsing habits and customising the way in which content is displayed on the websites https://www.accio.gencat.cat and http://catalonia.com/

Use of cookies by ACCIÓ

By clicking on the “Accept” button on the information banner, you are expressly accepting the use of these types of cookies on your devices. By clicking on the “Reject” button, the cookies will not be activated. Your browsing of the website may not be optimal and some of the features available on the website may not work properly.

Specifically, ACCIÓ uses cookies for the purposes set out below. If, in the future, ACCIÓ uses other cookies for the purpose of providing additional services or improving its existing services, the user shall be informed of this aspect.

1. What cookies are used on this website?

OWN COOKIES

These are sent to your computer and managed exclusively by us to ensure the best performance of the website. These cookies remain in your browser so that we can identify you as a recurring user of the website, improve your browsing experience and personalise content to offer you content tailored to your preferences.

Specifically, we use the following own cookies:

 

Technical and strictly necessary cookies:

These allow users to browse a website, platform or application and use the different options or services, including those that make it possible to manage and operate the website and enable its features and services. For example, controlling traffic and data communication, identifying sessions, accessing areas of restricted access, managing payments, controlling fraud related to the security of the service, submitting an application for registration or participation in an act or event, counting visits for the purposes of billing licences for the software used to operate the service (website, platform or application), using security features while browsing, storing content for the dissemination of videos or sound, enabling dynamic content (for example, loading animation of a text or image) or sharing content via social media.

 

 
Technical and strictly necessary cookies
Name Website that uses it Purpose Duration

_lc_cid

accio.gencat.cat

Required for web chat functionality.

3 years

_lc_cst

accio.gencat.cat

Required for web chat functionality.

3 years

JSESSIONID

accio.gencat.cat

catalonia.com

Technical cookie used by Java application servers such as Tomcat to maintain and identify the user’s session.

When the session ends

rc::c

accio.gencat.cat

Required to distinguish between humans and bots.

When the session ends

SERVERID

accio.gencat.cat

catalonia.com

Required for functionality of the website.

When the session ends

cookiePolicyNotice

accio.gencat.cat

Required for functionality of the website.

Persistent

'@@lc_auth_token:10495587

accio.gencat.cat

Required to authenticate users.

Persistent

10495587:state

accio.gencat.cat

Required to authenticate users.

Persistent

side_storage_10495587

accio.gencat.cat

Required to authenticate users.

Persistent
SID

accio.gencat.cat

Used to block attacks, such as attempts to steal the content of forms that users complete on the website.

2 years
HSID

accio.gencat.cat

Used to block attacks, such as attempts to steal the content of forms that users complete on the website.

Persistent

GICSESSION

accio.gencat.cat

Required for functionality of the website.

When the session ends

SEARCH_SAMESITE

accio.gencat.cat

The objective is to mitigate the risk of information leakage from cross sources. It also provides some protection against cross-site request forgery attacks.

6 months

 

Personalisation cookies:

These are cookies that allow the website to remember decisions made by users, such as language, the type of browser from which they access the website, the number of results shown when they carry out a search, the appearance or content of the service, depending on the browser through which they access the service, and the region from which they access the service. The objective is to offer a more personalised service.

These cookies are necessary because you have expressly requested the provision of a specific service on the website.

 

 
Personalisation cookies
Name Website that uses it Purpose Duration
__lc2_cid accio.gencat.cat Stores a unique ID string for each chat session and makes it possible to see previous issues and reconnect with the previous supporter. 3 years
__lc2_cst accio.gencat.cat Stores a unique ID string for each chat session and makes it possible to see previous issues and reconnect with the previous supporter. 3 years
__livechat accio.gencat.cat Used to hide the user’s personal customisation of LiveChat. 3 years
__oauth_redirect_detector accio.gencat.cat Allows the website to recognise the visitor to optimise the chat function. 1 day
CASID accio.gencat.cat Allows the website to recognise the visitor to optimise the chat function. When the session ends
jwplayerLocalId accio.gencat.cat Used to determine the optimal video quality based on the visitor’s device and the network settings. Persistent
NID accio.gencat.cat Contains a unique ID that Google uses to remember user preferences. 6 months
1P_JAR accio.gencat.cat Stores Google user preferences. 1 month
1P_JAR accio.gencat.cat Stores Google user preferences. 1 month

 

THIRD-PARTY COOKIES

These are sent to the user’s terminal equipment from a device or domain not managed by ACCIÓ, but rather by another entity that processes the data obtained through cookies. Specifically, we use the following third-party cookies:

Advertising cookies:

These cookies store information on user behaviour obtained through the continuous observation of their browsing habits to develop a specific profile and display advertising based on this.

By clicking on the “ACCEPT” button on the information banner, you are expressly accepting the use of these types of cookies on your devices. By clicking on the “REJECT” button, these cookies will not be used. You can also reject or configure cookies by clicking on the link that redirects you to the “Configure/Disable” function of the cookie provider.

 

 
Advertising cookies used by accio.gencat.cat
Name Provider Purpose Duration Configure / Disable
_Secure-3PSIDCC google.com These cookies are used to display the ads most relevant to you and your interests. 1 year https://policies.google.com/technologies/managing?hl=es
_Secure-3PSID google.com These cookies are used to display the ads most relevant to you and your interests. 2 years https://policies.google.com/technologies/managing?hl=es
_Secure-APISID google.com These cookies are used to display the ads most relevant to you and your interests. 3 months https://policies.google.com/technologies/managing?hl=es
_Secure-SSID google.com These cookies are used to display the ads most relevant to you and your interests. 3 months https://policies.google.com/technologies/managing?hl=es
SAPISID google.com Measures ad performance and provides recommendations. Persistent https://policies.google.com/technologies/managing?hl=es
_Secure-HSID google.com These cookies are used to display the ads most relevant to you and your interests. 3 months https://policies.google.com/technologies/managing?hl=es
APISID google.com Measures ad performance and provides recommendations. Persistent https://policies.google.com/technologies/managing?hl=es
_Secure-3PAPISID google.com These cookies are used to display the ads most relevant to you and your interests. 2 years https://policies.google.com/technologies/managing?hl=es
SSID google.com Measures ad performance and provides recommendations. Persistent https://policies.google.com/technologies/managing?hl=es
CONSENT google.com

Improves advertising. Usually used to target content towards users.

Persistent https://policies.google.com/technologies/managing?hl=es

 

 

 

 
Advertising cookies used by catalonia.com
Name Provider Purpose Duration Configure / Disable
r/collect doubleclick.net Used to send data about the user’s device and behaviour to Google Analytics. Tracks the user across devices and marketing channels. When the session ends https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

Analytical cookies:

These make it possible to track and analyse user behaviour on the website, including quantifying the impact of ads. The information collected through these cookies is used to measure the activity of websites to make improvements based on the analysis of data usage by users of the service.

In relation to analytical cookies, this particular website uses Google Analytics cookies. This service is provided by Google, Inc., from its head office at 1600 Amphitheatre Park, Mountain View, CA 94043, United States ("Google").

Google Analytics uses cookies for the purpose of analysing the way in which users use the website. Google will send the information generated by the cookie (including the user’s IP address) directly to its servers in the United States, where it is stored. Google will use this information on ACCIÓ’s behalf to track users’ usage of the website, compile reports on the site activity and provide other services relating to the site activity and the use of the Internet. Google may also send this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate users’ IP address with any other data it holds.

If you would like more information on the subject, please click on the following link: http://www.google.com/intl/es/analytics/.

By clicking on the “ACCEPT” button on the information banner, you are expressly accepting the use of these types of cookies on your devices. By clicking on the “REJECT” button, these cookies will not be used. You can also reject or configure cookies by clicking on the link that redirects you to the “Configure/Disable” function of the cookie provider.

 

 
Analytical cookies used by accio.gencat.cat
Name Provider Purpose Duration Configure / Disable
_ga accio.gencat.cat This records a unique identification that is used to generate statistical data about how the user uses the website. 2 years https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_ga gencat.cat This records a unique identification that is used to generate statistical data about how the user uses the website. 2 years https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gat accio.gencat.cat Used by Google Analytics to throttle the request rate. 1 day https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gat gencat.cat Used by Google Analytics to throttle the request rate. 1 day https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gid accio.gencat.cat This records a unique identification that is used to generate statistical data about how the user uses the website. 1 day https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gid gencat.cat This records a unique identification that is used to generate statistical data about how the user uses the website. 1 day https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_livechat_has_visited secure.livechatinc.com Identifies the user across devices and visits to optimise the chat function on the website. Persistent https://www.livechat.com/legal/privacy-policy/
collect google-analytics.com Used to send data about the user’s device and behaviour to Google Analytics. Tracks the user across devices and marketing channels. When the session ends https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
r/collect doubleclick.net Used to send data about the user’s device and behaviour to Google Analytics. Tracks the user across devices and marketing channels. When the session ends https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
SIDCC google.com Extracts anonymous information about browsing. 1 year https://policies.google.com/technologies/types?hl=es
_hjid gencat.cat Used to identify the user. 1 year https://www.hotjar.com/legal/policies/cookie-information

 

 

 

 
Analytical cookies used by catalonia.com
Name Provider Purpose Duration Configure / Disable
_ga catalonia.com This records a unique identification that is used to generate statistical data about how the user uses the website. 2 years https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gat catalonia.com Used by Google Analytics to throttle the request rate. 1 day https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gid catalonia.com This records a unique identification that is used to generate statistical data about how the user uses the website. 1 day https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
collect google-analytics.com Used to send data about the user’s device and behaviour to Google Analytics. Tracks the user across devices and marketing channels. When the session ends https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

 

2. Information on how to accept, reject, withdraw consent to or delete cookies

Provision of consent

We hereby inform you that, by clicking on the “ACCEPT” button on the information banner, you accept the installation of the above-mentioned cookies on your device.

 

Refusal to give consent

For each of the above-mentioned cookies, we offer you the option of disabling them through the “REJECT” button on the cookies banner. You may also reject cookies by clicking on the link in the “Configure/Disable” column, which redirects you to the configure/disable function of the cookie provider.

 

Enabling cookies in your browser

In compliance with current legal regulations, we provide you with information that allows you to configure your browser(s) to maintain your privacy and security in relation to cookies. For this reason, we provide information and links to the official support websites of the major browsers so that you can decide whether or not to accept the use of cookies.

You can block cookies through your browser’s settings tools or you can configure your browser so that it notifies you when a server wants to send you a cookie:

  1. If you use Microsoft Internet Explorer, in the menu, go to "Tools / Internet Options / Privacy / Settings".
    For more information, go to: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies y http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.
  2. If you use Firefox, in the menu, go to "Tools / Options / Privacy / Cookies".
    For more information, go to: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we.
  3. If you use Chrome, in the menu, go to "Options /Advanced Options / Privacy".
    For more information, go to: https://support.google.com/accounts/answer/61416?hl=en.
  4. If you use Opera, you can configure the browser in the "Security and Privacy" option.
    For more information, go to: http://help.opera.com/Windows/11.50/en/Cookies.html.
  5. If you use Safari, select "Preferences / Privacy" from the menu.
    For more information, go to: http://support.apple.com/kb/HT1677?viewlocale=en_US”.

3. Information on data transfers to third countries by ACCIÓ

We hereby inform you that ACCIÓ has hired technology providers located in third countries to provide the services required to carry out its activities. These providers have signed the confidentiality and data processing agreements required by the regulations, and have applied the guarantees and safeguards necessary to preserve your privacy.

Where applicable, you can find out about transfers to third countries that are carried out by the third party providers identified in this Cookies Policy by consulting their respective policies (see the links to PROVIDERS’ PRIVACY POLICIES).

4. When profiling involves automated decision-making with legal effects for the user

These cookies are not used for profiling that involves automated decision-making that may have legal effects for the user.

5. Retention period

The personal data obtained from the use of cookies shall be kept for the period indicated in the descriptive column “DURATION” and, once this period has ended, for the time periods applicable to each purpose.

6. Exercising and claiming your rights

If you wish to withdraw your consent to the use of cookies and/or to exercise your rights of access, rectification, erasure, portability, restriction and/or objection to the processing of your data, you can contact our data protection officer at Passeig de Gràcia, 129, 08008, Barcelona (Spain), or send an email to: dades.accio@gencat.cat.

If you believe that the processing of your personal data is in breach of the law or of your rights, you may file an objection with our data protection officer at the above address or with the Catalan Data Protection Authority by writing to its postal address: C/ Rosselló, 214, 08008 Barcelona (Spain).