Contact
Online
What do you need to know?
- Resolutions issued by the Director General of the Security Administration in sanctioning proceedings concerning establishments that are obliged to have security measures in place, and that do not exhaust the administrative process, may be challenged on appeal before the Secretary General of the Ministry of Home Affairs. This must take place within a period of one month from the day following the date of notification of the resolution being challenged.
- Resolutions issued by the Secretary General of the Ministry of Home Affairs in the sanctioning procedures concerning establishments that are obliged to have security measures in place, and that exhaust the administrative process, may be challenged by means of an appeal for reconsideration before the same organisation that issued them. This must take place within a period of one month from the day following the notification of the challenged resolution. Alternatively, a contentious-administrative appeal may be filed before the corresponding jurisdictional body.
This procedure can only be carried out online.
Documentation provided by other means will not be taken into account and will not be counted for filing date purposes.
All natural or legal persons who are owners of establishments obliged to have security measures in place and who have been sanctioned in a sanctioning procedure concerning these establishments and who did not acknowledge their responsibility during the procedure.
The window for filing administrative appeals or appeals for reconsideration is 1 month from the day following the date of notification of the sanctioning resolution that is being challenged.
- If you are an individual:
- Written notice of appeal addressed to the competent body for its resolution, indicating the decision being challenged and the grounds for the challenge.
- Proof of representation, only if you are acting through a representative, or proof of registration of the representation in the Electronic Agency Record (REPRESENTA).
- If you are a legal entity:
- Written notice of appeal addressed to the competent body for its resolution, indicating the decision being challenged and the grounds for the challenge.
- Proof of representation, only if you are acting through a representative whose accreditation is not registered in the Commercial Registry, or if you do not authorise the Government of Catalonia to consult the data on accredited representatives registered in the Commercial Registry, or proof of registration of the representation in the Electronic Agency Record (REPRESENTA).
This procedure does not incur any fees.
Steps to follow
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Step one
Submission
This procedure can only be carried out online.
When sending the form, you must identify yourself with idCAT Mobile or with the digital certificate of the natural person, legal entity and/or related person.
By Internet
Electronic form for filing an administrative appeal
Start . Go to Electronic form for filing an administrative appealInstructions for filling in the form
- Choose with digital certificate or with idCAT Mobile:
- With digital certificate: You can choose the option "Download the form with embedded personal data". You will also need it to sign the application. Consult the valid certificates for carrying out this procedure.
- With idCAT Mobile: Identification and electronic signature mechanism based on sending one-time passwords to a mobile phone. See how to obtain it.
- The system will validate the data and check those that are mandatory. If errors are detected in the data entered or mandatory data are missing, the system will warn you with an error message.
- Once the process and the data have been validated, the system will generate a receipt (containing, among other data, the registration number and the day and time of presentation) that certifies that the document has been correctly recorded in the system.
- On the same form, you must attach the required annex Appeal document and, if applicable, the optional annex Proof of representation.
If you are unable to complete the procedure due to a system failure, please try again later.
- If the incident persists more than 24 hours, you can contact the Ministry of Home Affairs through the Generic request with electronic signature. To do so, in the section "On va adreçada" (To whom is it addressed) select "Departament d'Interior" (Ministry of Home Affairs), topic "Emergències i seguretat" (Security Emergency), subtopic "Seguretat privada" (Private security).
- If, however, the incident is also affecting the Generic Request, you can send us the communication by means of a query, complaint or suggestion (CQS) to the contact mailbox of the Home Affairs website.
- Alternatively, if the incident persists or you cannot wait to complete the procedure, you can use the generic request form that you will find on the website or the electronic office of your city council (or any other Public Administration). In this case, remember that the calculation of deadlines may vary and that you will have to wait a few days to be able to follow up the procedure from your Private Area.
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Step two
Consulting the procedure status
You can consult the procedure status:
You can consult the procedure status:
- In the Company Channel (with idCAT Mobile and/or digital certificate).
- In the Status of my transactions (with the procedure identifier and ID number / Tax ID number).
- By phone on 012 (with the procedure identifier and ID number / Tax ID number).
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Step three
Receiving the Administration's response
When will you receive the response?
When will you receive the response?
- In the event that an appeal has been lodged, the Secretary General of the Ministry of Home Affairs shall issue a resolution terminating the administrative procedure. The maximum window for issuing and notifying the resolution of the appeal shall be three months. If, after this period, no decision has been issued, the appeal shall be deemed to have been dismissed.
- In the event that an appeal for reconsideration has been filed, the Secretary General of the Ministry of Home Affairs shall issue and notify the resolution of the appeal for reconsideration within one month. If, after this period, no decision has been issued, the appeal shall be deemed to have been dismissed.
How will you receive the response?
You will receive an electronic notification. You can access your content through the e-NOTUM service.
