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What do you need to know?
Security companies, with registered office in Catalonia and scope of action limited to this territory, that wish to carry out the provision of services corresponding to the private security activities included in Article 5.1 of Law 5/2014, of 4 April, on private security, except for private investigation, must obtain prior administrative authorisation and be registered in the corresponding registry of the Ministry of Home Affairs.
These companies must apply to the Directorate General of Security Administration for the corresponding authorisation in the following circumstances:
- When it has a modification in its characteristics that could lead to its cancellation in the Private Security Register of Catalonia.
- When it ceases its activity, it must communicate this circumstance and request the cancellation of its registration in the Private Security Register of Catalonia and the return of the guarantee deposited.
- When it wishes to open, modify or cancel a branch with registered office in Catalonia and scope of action limited to this territory.
Resolutions issued by the Director General of the Security Administration concerning the authorisation, modification or cancellation of private security companies that do not exhaust the administrative process, may be challenged on appeal before the Secretary General of the Ministry of Home Affairs. This must take place within a period of one month from the day following the date of notification of the resolution being challenged.
It should be taken into account that if it is a company that, with regard to the aforementioned private security activities, wants to dedicate itself exclusively to the installation and maintenance of security apparatus, devices and systems connected to alarm centres or control or video surveillance centres, it is necessary to apply via the procedure Opening of companies for the installation and maintenance of security apparatus, equipment, devices and systems. (see related procedures).
This procedure can only be done online.
Any individual or legal entity wishing to set up as a private security company, with registered office and scope of action limited to Catalonia.
You have one month to file an appeal.
- If you are an individual:
- Written notice of appeal addressed to the competent body for its resolution, indicating the decision being challenged and the grounds for the challenge.
- Proof of representation, only if you act through a representative.
- If you are a legal entity:
- Written notice of appeal addressed to the competent body for its resolution, indicating the decision being challenged and the grounds for the challenge.
- Proof of representation, only if you are acting through a representative whose accreditation is not registered in the Commercial Registry, or if you do not authorise the Government of Catalonia to consult the data on accredited representatives registered in the Commercial Registry.
This procedure does not incur any fees.
Steps to follow
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Step one
Filing an appeal
This procedure can only be done online.
You must identify yourself when submitting the form with idCAT Mobile or the digital certificate of the individual, legal entity and/or related person.
By Internet
Filing an appeal
Start . Go to Filing an appealInstructions for filling in the form
- The system will validate the data and check those that are mandatory. If errors are detected in the data entered or mandatory data are missing, the system will warn you with an error message.
- Once the process and data have been validated, the system will generate a receipt that you must download (containing, among other data, the registration number and the date and time of submission), which certifies that the document has been correctly registered in the system.
- The form contains some mandatory annexes to be completed and processed together with the application form.
- It is not necessary to sign the form, but you must identify yourself when submitting the form with idCAT Mobile or the digital certificate of the individual, legal entity and/or related person.
Digital certificate: Consult the valid certificates for carrying out this procedure.
If you are unable to complete the procedure due to a system failure, please try again later.
- If the incident persists more than 24 hours, you can contact the Ministry of Home Affairs through the Generic request with electronic signature. To do so, in the section "On va adreçada" (To whom is it addressed) select "Departament d'Interior" (Ministry of Home Affairs), topic "Emergències i seguretat" (Security Emergency), subtopic "Seguretat privada" (Private security).
- If, however, the incident is also affecting the Generic Request, you can send us the communication by means of a query, complaint or suggestion (CQS) to the contact mailbox of the Home Affairs website.
- Alternatively, if the incident persists and you cannot wait to complete the procedure, you can use the generic request form that you will find on the website or the electronic office of your city council (or any other Public Administration). In this case, remember that the calculation of deadlines may vary and that you will have to wait a few days to be able to follow up the procedure from your Company Channel Private Area.
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2
Step two
Consulting the procedure status
In the Company Channel (with idCAT Mobile or digital certificate) In Status of my transactions (with the procedure identifier and ID number / Tax ID number). By phone on 012 (with the procedure [...]
- In the Company Channel (with idCAT Mobile or digital certificate)
- In Status of my transactions (with the procedure identifier and ID number / Tax ID number).
- By phone on 012 (with the procedure identifier and ID number / Tax ID number).
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3
Step three
Receiving the Administration's response
When will I receive the response?
When will I receive the response?
Within a maximum period of 3 months from the submission of the appeal.
If you do not receive a response within this period, you may consider that we have rejected your appeal, and you will not be able to submit any other administrative appeal.
How will I receive the response?
You will receive an e-mail with the link to the notification. You can access it through the private area of the Company Channel.
