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What do you need to know?
Physiotherapy practices must have the appropriate administrative authorisation before they can begin their activity, whatever their level, category or ownership status. Authorisation must be requested in all of the following cases:
- When starting the activity.
- When changing the location of the practice, its ownership or its business name.
- When closing the practice.
Physiotherapy practices are understood to be one of the following:
- Physiotherapy practices: healthcare centres in which a physiotherapist carries out healthcare activities. This also includes physiotherapy practices in which, although there is more than one health professional practising, the care is primarily provided by one of the professionals, with the others acting as support. In this case, the principal physiotherapist is responsible for applying for the authorisation, i.e. the authorisation granted corresponds exclusively to the principal applicant and not to all of the colleagues.
- Physiotherapy practices in practitioners' homes: as these are located in the private residences of the practitioners, it must be demonstrated that the circulation of patients within these practices does not interfere with the personal use areas of the practitioners' homes.
- Physiotherapy practices located in non-health sector organisations: in these practices, the health professionals attend solely and exclusively to an organisation's collective on its premises, which are not primarily intended for healthcare purposes. Their activity must be complementary to the organisation's primary activity. If services are also provided to members of the public from outside the organisation, they must have the minimum facilities required for any practice: a waiting room, toilet, and a treatment room.
- Physiotherapy practices in co-working spaces: in which professionals from the same or different sectors share resources and facilities. If all the professionals sharing the facility are health professionals, they may share common spaces such as the reception, waiting room and toilet facilities. If the facilities are shared with professionals from other sectors, the health professionals must have the minimum facilities required for any practice: a waiting room, toilet, and a treatment room.
- Physiotherapy practices that are located within a health centre but do not form part of the portfolio of services provided by that centre: these healthcare services are only linked to the health centre in which they practise by their physical location. In this case, the application for authorisation to provide the physiotherapy service is the physiotherapist's responsibility, and they must be able to demonstrate the availability of the spaces to be used (rental contract or concession of use). If the facilities are sub-let, the owner's authorisation to sub-let the space will be required.
This procedure can only be carried out online. Documentation provided through any other channel will not be taken into account or counted for the purposes of the submission date.
Specific forms have been made available for the applications and communications relating to this procedure, which must be used. They can be downloaded from this page, and you should always use the latest published version. Applications and communications submitted by any means other than these forms will be deemed not to have been submitted.
Companies and professionals
Companies and professionals who own physiotherapy practices, understood as healthcare centres in which a physiotherapist provides healthcare services that meet all of the following requirements:
- The territorial scope of their practice is Catalonia.
- The principal service offered is physiotherapy.
- The only health speciality in the clinic is physiotherapy. Also included are those practices comprising more than one healthcare professional, provided that the main focus of care is centred on the lead physiotherapist and the other healthcare professionals act in a supporting role. The same practice space may be the object of several authorisations, provided that the different practitioners carry out their activity in non-overlapping time slots and that there is no hierarchical or organisational relationship between them.
- The usable space of the practice has an area less than or equal to 100 m2.
- The owner of the practice and/or the person responsible for providing care is a registered physiotherapist or a professional company duly registered in the registry of professional companies held by the relevant professional association.
These entities are obliged to interact with the public administration by electronic means to carry out any administrative procedure according to Article 14.2 of Law 39/2015, of 1 October (Official State Bulletin (BOE) no. 236, of 2 October 2015) and Order PDA/20/2019, of 14 February (Bulletin of the Government of Catalonia (DOGC) no. 7814, of 20 February).
This authorisation must always be requested prior to the closure of the practice.
The documentation that must be attached to the application for authorisation to close a physiotherapy practice is indicated on the form itself, and is as follows:
- Copy of the document certifying the destination of the medicines in the practice at the time of closure (not mandatory).
- Copy of the document certifying the removal of medical waste from the practice at the time of closure (not mandatory).
- Documentation accrediting the acceptance of the custody of the medical records ( mandatory if the custody is undertaken by a third party).
While processing the authorisation application, the relevant health authority may request any additional documentation deemed necessary to verify compliance with the general and specific requirements of the general and specific health legislation applicable to the authorisation of physiotherapy practices.
No fees are associated with this procedure.
Steps to follow
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Step one
Apply
This procedure can only be carried out online. If applying on behalf of a legal entity, the form must be signed using a digital certificate of representation.
If applying in your own name, you may sign using idCAT mòbil or a digital certificate.
By Internet
Apply for authorisation to close a physiotherapy practice (html form)
Start . Go to Apply for authorisation to close a physiotherapy practice (html form)How do I complete the procedure?
You can fill in the form online without having to download it.
- Fill in the form and attach the requested documentation. To attach the documents, click on the Attach button and search for the appropriate document on your computer.
- The name of the attached file must not contain blank spaces, hyphens, accents or diaeresis.
- Send the form. If mandatory information is missing or entered incorrectly, an error message will be displayed when you submit the form and the fields to be revised before resubmitting it will be highlighted.
- The form must be signed with a digital certificate of representation or the digital certificate of the legal entity. See How to sign an HTML form digitally.
If in doubt, please consult the section on Filling in forms on the Tràmits gencat website.
Confirmation of the procedure carried out
If the application has been sent correctly, an acknowledgement of receipt will appear on the screen (you will need Adobe Acrobat to open it). It's important to save this document as it contains the entry record, which is the date the procedure was initiated and may be relevant for specific calculations and deadlines. It also contains an identifier code for the procedure, which you can use to check the status of the procedure from the Private area.
If the application contains any errors, it will not be sent, and a message will be displayed specifying the error.
If you are unable to complete the procedure due to a glitch in the system, please try again later.
You can check for any service interruptions or incidents in the Electronic office service interruptions and notifications section, which contains information on the types of incidents and where they occurred. Search for service incidents for the appropriate year and sort by Start date and time, in descending order.
Consult the Support for procedures section on the Tràmits gencat website.
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Step two
Consult the status of the procedure
To check the status of your procedures and transactions, go to:
To check the status of your procedures and transactions, go to:
Status of my transactions
- Go to Status of my transactions.
- Enter the alphanumeric transaction identification code (ID) provided on the acknowledgement of receipt of the transaction and the identity number (DNI, NIE, passport, company NIF or foreign company document) that was entered on the application form. This identification code allows you to check the status of your transactions without a digital certificate.
You can obtain information about the current status of a procedure or transaction from the relevant procedure details page.
Private Area
Keep track of all your procedures and transactions and update your personal details.
To access the Private Area, you must identify yourself using a digital certificate or a one-time password.
You do not need to log in to access the Status of my transactions section. -
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Step three
Aporta la documentació requerida
Accedeix a la teva Àrea privada/Estat de les meves gestions: Entra a la teva àrea privada del tràmit. (amb idCAT Mòbil o certificat digital) Estat de les meves gestions (amb el codi [...]
- Accedeix a la teva Àrea privada/Estat de les meves gestions:
- Entra a la teva àrea privada del tràmit. (amb idCAT Mòbil o certificat digital)
- Estat de les meves gestions (amb el codi identificador del tràmit i el teu NIF/NIE).
- Pestanya “Requeriments”:
- Ves a la pestanya “Requeriments” per veure la llista de documents que se't demanen.
- Respon als requeriments dels documents que trobaràs a l’apartat de “Documentació” d’aquesta pàgina.
- Pes màxim dels documents:
- Cada document que enviïs pot tenir un pes màxim de 100 MB.
- Es generarà un acusament de rebuda per cada document enviat.
- Ajuda:
Si necessites ajuda, consulta aquest vídeo tutorial sobre com aportar documents a un requeriment.
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Step four
Receive the Administration's response
When will I receive a reply?
When will I receive a reply?
The administration has a maximum of three months from the application's submission date to issue and notify a decision. If this period expires and no express resolution has been issued, the Administration's failure to respond shall be deemed a rejection of the application due to administrative silence.
How will I receive the reply?
You will receive a notification from e-NOTUM.
Can I file an appeal?
Yes, within a period of one month from the day after receiving the notification, you may bring an appeal before the Minister of Health.
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