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What do you need to know?
This procedure is intended for orthopaedic establishments and orthopaedic sections within pharmacies in Catalonia to obtain operating authorization from the Department of Health.
These establishments provide orthopaedic medical devices, such as prostheses and orthoses, aimed at compensating for the loss of autonomy, functionality, or physical capacity of users.
Authority responsible
You must submit the renewal application within the six months prior to the expiration of the authorization.
- Have the operating authorization as an orthopaedic establishment or section issued by the Department of Health.
- Maintain compliance with the necessary requirements for the operating authorization.
- In no case can orthopaedic medical products made to measure according to the written prescription of a specialist, with characteristics designed for a specific patient, be dispensed. In this case, authorization must be requested for companies manufacturing custom orthopaedic products.
290.8
Complementary informationThe amount of this fee is fixed.
Check step 3 "Make the payment".
Validity
The health authorization of an orthopaedic establishment or section is valid for ten years, renewable for equal periods. The renewal of the authorization must be requested within the six months prior to its expiration.
Provisional authorization
The submission of the renewal application within this period allows the authorized activity to continue during the processing of the file, even if the authorization period has expired.
Steps to follow
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1
Step one
Apply for renewal
This procedure can only be completed online.
If you apply on your own behalf, you must identify yourself using idCAT Mobile or a digital certificate.
If you submit the application as a legal entity, a digital certificate of representation is required.By Internet
Application for renewal of authorisation of orthopaedic and hearing aid practices
Start . Go to Application for renewal of authorisation of orthopaedic and hearing aid practicesHow do you complete the procedure?
- Fill in the online form.
- Attach the documentation indicated in the Documentation section.
- Submit the form and sign it digitally.
- Once you have successfully submitted the form, you will receive a receipt with the procedure’s identification code.
With this code, you will be able to check the status of your application in the Private Area.
If any required information is missing or incorrect, the system will notify you before you submit the form.
In case of an issue during the process:
Check the alerts and service suspensions. section of the Electronic Office.
Consult the support website for the procedure.
If you need help, call 012(free call). -
2
Step two
Check the status of the procedure
You can do it at:
You can do it at:
- In the Private Area (with idCAT Mobile or digital certificate)
- In the Status of my procedures (with the procedure identifier code and your NIF/NIE).
- Phone 012 (with the procedure identifier code and your NIF/NIE).
Check more information on How to monitor and check the status of a procedure.
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3
Step three
Pay the fee
You can pay the fee in the following ways:
You can pay the fee in the following ways:
- With a bank card
- At the time of submitting the form: After submitting it, a link will appear to make the payment with a card.
- Later:
- From the Private Area, if you have digital identification.
- From the Status of my procedures, if you do not have digital identification.
- With Bizum
- With a payment letter
Consult all the information on how to pay a procedure.
You must make the payment of the fee to continue the procedure.
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Step four
Submit the required documentation
Once your application has been reviewed, the Administration may request additional documentation. You can submit it through:
Once your application has been reviewed, the Administration may request additional documentation. You can submit it through:
- Private Area(using idCAT Mobile or digital certificate)
- Status of my procedures(using the transaction identifier code and your DNI/NIF)
Check the video tutorial on how to submit documents for a request.
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5
Step five
Receive the response from the Administration
When will I receive the response?
When will I receive the response?
The maximum period to receive the response is 3 months from the date of entry of the application in the register. If you do not receive any notification within this period nor are you asked to amend the application, it will be considered accepted by administrative silence.
How will I receive the response?
You will receive the notification through the e-NOTUM system.
Can I file an appeal?
Yes, you have one month to file an appeal, counting from the day you receive the notification. The appeal must be addressed to the Secretary General of the Department of Health.
