Contact
Online
What do you need to know?
In order to safeguard the quality of custom-made orthopaedic medical devices and protect people’s health, companies manufacturing these devices based in Catalonia need to have administrative authorisation from the Ministry of Health, which they have to apply for before they start trading.
Manufacturers of custom-made orthopaedic prostheses are responsible for the specific features, design, manufacture, adaptation and labelling of these devices which must be tailored to each patient following the prescription of a specialist practitioner.
This procedure may only be done by Internet.
When you send the form, you have to identify yourself with a digital certificate or idCAT Mòbil if you are the owner of the company, or with the digital certificate of representation if you are its representative.
This procedure may only be done by Internet.
When you send the form, you have to identify yourself with a digital certificate or idCAT Mòbil if you are the owner of the company, or with the digital certificate of representation if you are its representative.
Authority responsible
Individuals and legal entities owning companies manufacturing custom-made orthopaedic medical devices.
At the time when operations are discontinued
There are no fees for this procedure
Steps to follow
-
1
Step one
Report the discontinuation
By Internet
Reporting discontinuation of operations for manufacturing custom-made orthopaedic medical devices
Start . Go to Reporting discontinuation of operations for manufacturing custom-made orthopaedic medical devicesHow to do it
Step 1. Download, fill in and validate the form- Download the form (if you have trouble downloading it, see how to download PDF forms) and fill it in.
- Validate it (the form is only validated if all the obligatory information has been filled out and all the obligatory documentation attached).
- Save it to your computer.
Step 2. Submit for processing
- Go back to the online procedure.
- Choose the file that contains the filled-in form and click on the Send button.
- To send the file, you have to choose the type of certificate with which you are signing: digital certificate or the idCAT Mòbil system if you are the owner of the company, or a digital certificate of representation if you are its representative.
Step 3. Confirmation of the processing carried out
- If the application has been successfully submitted, the acknowledgement of receipt will appear on the screen. It is important that you save or print it as this document contains the entry record, which is the date on which this procedure was begun and may be significant in certain calculations and deadlines, and the procedure identifier, which you can use to find out its status in “My Folder” on this website.
- If the application contains an error, it will not be sent and a message will come up stating what the error is.
Key points to bear in mind when making your application:
- Remember that you have to fill in all the fields marked in red. If you do not, you will get an error message when you validate your application and will not be able to send it until you sort out the problem.
- If you click the “next” button at the bottom of a page, the system will validate all the data entered on that page and tell you if there are any errors (field not filled in, incorrect formatting, etc.) so you can remedy it.
- Pay special attention to the fact that there are dropdown lists in some fields.
- To attach documents, click on the Attach button and browse your computer for the document and attach it. Remember that the size of the form plus the attached documents may not be greater than 5 Mb.
- You cannot use the same form for different applications; once you have submitted an application, if you want to send another one, you will have to re-download the form template and fill it in again.
- The procedure allows the signature of a legal entity and an individual. If you are a legal entity, you must submit the form using a certificate for the person listed on the form as a representative.
- To access electronic notifications, see the following page in the Canal Empresa, which you may find useful: http://canalempresa.gencat.cat/ca/tramits-i-formularis/notificacions-electroniques/.
If you have any processing problems, first of all check the recommendations in the ‘Support’ section for Tràmits Gencat.
Secondly, once you have checked that you have all the resources required and that you have completed the process as instructed, you can check whether there has been a service outage or incident in the Service Notifications and Outages section of the E-Office where you will find all the information on types of incidents and where they have occurred; search for the service incidents for the year in question (Incidents in [year]) and sort them by the “Start date and time” field in descending order. In case you cannot make the procedure because there is an incidence in the system, you prove it later again.
-
2
Step two
Check the status of my application
You can do this in:
You can do this in:
- Canal Empresa(with the procedure identifier and your DNI/NIF)
- In Status of my procedures (Tràmits Gencat) (with the procedure identifier and your DNI/NIF)
- In Status of my procedures (Canal Empresa) (with the procedure identifier and your DNI/NIF)
- 012 helpline(with the procedure identifier and your DNI/NIF)
Procedure identifier
You will need to have the procedure identifier (procedure ID) which is a five-digit alphanumeric code that is generated when you submit your application and is unique.
You can use this code to check the history of the procedure.
For more information, please see the section on How to log in and track my procedures and IdCAT Mòbil in the ‘Support’ section for Tràmits Gencat.
-
3
Step three
Get a reply from the Administration
The Administration does not reply to the submission of the discontinuation report.
The Administration does not reply to the submission of the discontinuation report.
