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What do you need to know?
Any establishment in Catalonia that works in food-related activities must apply for entry in the official register corresponding to their activity. The owners of food industries and establishments, water distribution companies using portable tanks and institutional catering companies must notify commencement of operations to the Public Health Agency of Catalonia so that they can be entered in the Catalan Health Register of Food Industries and Products (RSIPAC). By this means, a census of industries is created that contains information about the establishments' identifying data, location and activities.
The industries regulated by EC Regulation 853/2004, laying down specific hygiene rules for food of animal origin, must apply for authorisation before starting operations. In such cases, the application for authorisation is concurrent with the application for entry in the RSIPAC.
This procedure can only be performed online. Any documentation you provide by other channels will not be considered and will not have any validity for the purpose of determining the date of submission. Before starting to fill in the application form, we advise you read the help section for the electronic procedure and the instructions given in "Related documents".
When you send the form, you must identify yourself with a digital certificate or idCAT Mòbil, if you are the company's owner, or with a digital certificate of representation, if you are the representative.
Specific forms have been created for sending applications and/or notifications related with this procedure. Use of these forms is mandatory. You can download these forms from this document. If the application and/or notification is submitted using other forms, the forms will be considered not presented, pursuant to Article 16.8 of Law 39/2015, of 1 October, on the common administrative procedure of public administrations. Accordingly, the date after which it is considered that the application and/or notification has been submitted is the date on which the above-stated specific form has been received.
Food companies and establishments that engage in the production, processing, preparation, packaging, storage, distribution, transportation and import (products from countries that are not members of the European Union) of:
- Food products and foodstuffs intended for human consumption.
- Materials and objects intended to be in contact with the products mentioned in the previous point.
- Technological adjuvants used in preparing food products.
- Companies that distribute water for human consumption using portable tanks.
Facilities that serve, in their own premises, a group of consumers with certain similar features and who request a cooked food service, such as schools, companies, hospitals, care homes, prisons, centres for the mentally handicapped, kindergartens, children's holiday camps, etc. (social collective catering).
As soon as the cessation of activity takes place.
If the cancellation notification is submitted by a person on behalf of the owner, whether this be an intermediary or agent of a natural or legal person, or a representative of a natural person, the following must be attached, obligatorily, to the form:
- A representation mandate signed both parties.
If the notification is submitted by the owner, when it is a natural person, or by the legal representative, when it is a legal person, no documentation need be attached to the notification.
If you are acting on behalf of a legal person and you have a representation certificate, even if you are not the company's legal representative, you must select the "I am the applicant or the legal representative of a legal person" option on the form and write your details in the representative's details section. In this case, you do not need to attach the representation mandate document
There are no fees associated with this procedure.
Owners must notify cessation of the food-related activity as soon as it takes place.
For technical queries, as differentiated from strictly administrative or procedural queries, which will be answered through the Business Management Offices (OGE) or the 012 help line, you can use the following telephone numbers of the Ministry of Health's Secretariat for Public Health and, in the case of companies or establishments located in the municipality of Barcelona, the telephone number of the Barcelona Public Health Agency's Directorate for Food Safety.
Regional Subdirectorate in Barcelona:
- Barcelonès Nord and Maresme Public Health Service:
- Barcelonès Nord team (Sant Adrià del Besòs): tel. 934639697
- Maresme team (Mataró): tel. 937562385
- Alt Penedès and Garraf Public Health Service:
- Alt Penedès team (Vilafranca del Penedès): tel. 938267050
- Garraf team (Vilanova i la Geltrú): tel. 938160420
- Baix Llobregat Centre-Litoral–Hospitalet de Llobregat and Baix Llobregat Nord Public Health Service:
- Baix Llobregat Centre-Nord-Fontsanta team (Sant Feliu de Llobregat): tel. 936246200
- Baix Llobregat Delta Litoral-Barcelonès Sud team (Castelldefels): tel. 935516350
- Vallès Occidental Est Public Health Service (Sabadell): tel. 937481215
- Vallès Occidental Oest Public Health Service (Sant Cugat del Vallès): tel. 936246434
- Vallès Oriental Public Health Service (Granollers): tel. 938706755
Regional Subdirectorate in Girona (Girona): tel. 872975000
Regional Subdirectorate in Lleida and Alt Pirineu i Aran (Lleida): tel. 973701600
Regional Subdirectorate in Catalunya Central (Manresa): tel. 938753382
Regional Subdirectorate in Camp de Tarragona and Terres de l'Ebre (Tarragona): tel. 977224151
Terres de l'Ebre Public Health Service (Tortosa): tel. 977495518
Barcelona Public Health Agency - Directorate for Food Safety tel. 932384545
Steps to follow
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1
Step one
Apply
This procedure can only be performed online.
When you send the form, you must identify yourself with a digital certificate or idCAT Mòbil, if you are the company's owner, or with a digital certificate of representation, if you are the representative.
By Internet
Notification of removal from the RSIPAC.
Start . Go to Notification of removal from the RSIPAC.What's the procedure?
Step 1. Download, complete and validate the form
- Download the form (if you have any problems in downloading it, read how to download forms in PDF).
- Select what type of person is submitting the application. If you are acting on behalf of a legal person and you have a representation certificate, even if you are not the company's legal representative, you must select the "I am the applicant or the legal representative of a legal person" option and write your details in the representative's details section. In this case, you do not need to attach the representation mandate document.
- Complete the form and attach the documentation, if necessary.
- Validate it (the form will only validate if you have completed all the mandatory fields and attached all the mandatory documentation).
- Save it on your computer.
Step 2. Send for processing
- Return to the online procedure. You can do this from the online procedure link, which you will find at the bottom of the form, before the "Save" button.
- Select the file that contains the form that you have completed and validated and press the "Send" button.
- In order to send the file, you must choose the type of certificate that you will use to sign it: digital certificate or idCAT Mòbil, if you are the owner of the company or the person who acts on the owner's behalf (in the latter case, you must obligatorily attach a representation mandate to the form), or a digital representation certificate, if you are a representative or intermediary who has this type of certificate.
Step 3. Confirmation of receipt
- If the application has been sent correctly, the confirmation of receipt will appear on the screen. It is important that you save or print it, as this document contains the entry record, which is the date on which this procedure has started (this may be important for certain calculations and expiry dates), and the procedure's identifier, which you will use to ascertain the procedure's status from Status of my procedures and processes on this portal.
- If the application contains any errors, it will not be sent and a message will be displayed, explaining the nature of the error.
- Important aspects to be considered when making the application:
- Remember that all the fields highlighted in red are mandatory. If you leave any of these fields empty, an error message will be displayed when validating the application and you will not be able to send it until you have completed the empty fields.
- If you click on the "Next" button at the bottom of a page, the system will validate all the data entered on that page and will tell you if there are any errors (empty fields, incorrect format, etc.) so that you can correct them.
- Take note that there are drop-down lists in some fields.
- To attach documents, click on the "Attach" button and you will be able to look for the document you want in your computer and attach it. Remember that the form plus the attached documents cannot have more than 5 MB.
- You cannot use the same form for different applications; if you want to send another application after you have already sent one, you must download the form again and fill it in a second time.
- The procedure allows signature by a legal person or a natural person.
- To access the electronic notifications, consult the following Canal Empresa address, which you may find useful: http://canalempresa.gencat.cat/ca/tramits-i-formularis/notificacions-electroniques/.
- You can consult the following video tutorials for performing the procedure: "Procedures with PDF forms (download, complete, validate and save)", and "Procedures with PDF forms (send for processing)".
If you have any questions, you can consult the security recommendations provided on Gencat.cat's Procedures site or call the 012 help line.
We remind you that you must have a valid digital certificate to carry out the procedures online. We advise you to check which certificates are accepted and the other conditions for carrying out procedures online.
If you experience any problems during the procedure, you should first look at the recommendations given in the Support to processing section of gencat.cat's Procedures site.
Second, once you have checked that you have all the necessary resources and have carried out the process as instructed, you can check whether there has been any service outage or problem in the section Alerts and service suspensions on the website, where you will find all the information about the types of problem and where they have happened; look for the service problems for the appropriate year and order them in the "Start date and time" field in descending order. If you cannot complete the procedure because there is a problem in the system, try again later.
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2
Step two
Consult the procedure's status
You can do this at:
You can do this at:
- "Private area" (with idCAT Mòbil and/or digital certificate)
- "Status of my procedures and processes" (gencat.cat) (with the procedure's identifier and your DNI/NIF)
- "Status of my procedures and processes" (Canal Empresa) (with the procedure's identifier and your DNI/NIF)
- 012 help line (with the procedure's identifier and your DNI/NIF)
To find out more, watch the video tutorial "Consult the status of my procedures and processes".
What is the application's identifier code (ID) and where can I find it?
It is an alphanumeric code that is obtained with the confirmation of receipt, after submitting the application. It enables you to consult the status of your procedures without needing a digital certificate.
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3
Step three
Aporta documentació
Un cop revisada la sol·licitud, l’Administració pot demanar-te documentació complementària. Pots enviar-la des de:
Un cop revisada la sol·licitud, l’Administració pot demanar-te documentació complementària. Pots enviar-la des de:
- L'Àrea privada (amb idCAT Mòbil o certificat digital)
- L'Estat de les meves gestions (amb el codi identificador del tràmit i el NIF/NIE).
Consulta el videotutorial sobre com aportar documents a un requeriment.
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4
Step four
Receiving a reply from the administrative body
What kind of reply is received?
What kind of reply is received?
The document certifying removal from the Catalan Health Register of Food Industries and Products (RSIPAC) will be made available by means of an electronic notification. You can access this notification by means of a digital certificate or a single-use password. There you will see which certificates are accepted.
In those cases where the cancellation requires removal from the Spanish General Health Register of Food Companies and Food Products (RGSEAA), the Public Health Agency of Catalonia will notify ex officio removal from the RSIPAC to the Spanish Agency for Food Safety and Nutrition so that this can be recorded in the RGSEAA.
How is the reply received?
You will receive the reply in the form of an electronic notification posted on the e-NOTUM notifications portal. You will have 10 calendar days to accept it or reject it, counting from the date on which the notification is available for viewing. If you have not accessed the notification by the end of this period, it will be understood that you have rejected it. The notification will be considered made from the moment you access its content.
You can view electronic notifications via any of these channels:
- From the link given in the notice that you will receive by e-mail or at the mobile phone number you have given in the application.
- From the "Electronic notifications" section.
- From the Canal Empresa private area.
You can access it by means of a digital certificate, idCAT Mòbil or a single-use password. If you access it from the private area ("My folder"), you must identify yourself beforehand with idCAT Mòbil or a digital certificate.
To find out more, see the "Electronic notifications" section on gencat.cat's Procedures site.
