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  • Authorisation of assistance dog training centres
9754 - Autorització de centres d'ensinistrament de gossos d'assistència Departament de Drets Socials i Inclusió accio
  • What do you need to know?
  • What is it?
  • Who is it for?
  • Deadlines
  • Documentation
  • Requirements
  • Fees
  • Other information

Steps to follow

  1. 1. Request
  2. 2. Check the status of the authorization
  3. 3. Receive the reply from the Administration
  • Go to: Apply for authorisation
  • Go to: What is it?
  • Go to: Who is it for?
  • Go to: Deadlines
  • Go to: Documentation
  • Go to: Requirements
  • Go to: Fees
  • Go to: Other information
  • Go to: Steps to follow

Authorisation of assistance dog training centres

Apply for authorisation

WHO
Companies and professionals | Entities
HOW
Online
WHEN
At any time

Online Start

Do you need any help?

Find out more

Authorisation of assistance dog training centres

Apply for authorisation

Online Start
WHEN
At any time

WHO
HOW
Companies and professionals | Entities Online

Do you need any help?

Do you need any help?

Envia la teva consulta

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Regulation

  • ORDRE ASC/573/2010, de 3 de desembre, de desplegament parcial de la Llei 19/2009, de 26 de novembre, de l'accés a l'entorn de les persones acompanyades de gossos d'assistència.

    . Open in a new window. (DOGC  no.  5774  posted  14/12/2010)
  • LLEI 19/2009, del 26 de novembre, de l'accés a l'entorn de les persones acompanyades de gossos d'assistència.

    . Open in a new window. (DOGC  no.  5519  posted  03/12/2009)

What do you need to know?

What is it?

Official recognition of dog training centres for persons with disabilities and registration in the Official Register.

Warning: The specific form to carry out this procedure is temporarily unavailable. Until it is restored, you must use the generic request.

Applicable regulation

Authority responsible

  • Departament de Drets Socials i Inclusió
  • Subdirecció General d'Accessibilitat
Who is it for?
Companies and professionals
Entities

To the centers or entities of training of assistance dogs of Catalonia.

Deadlines

It can be requested at any time.

Documentation
  • Annex of specific data(can also be downloaded from the application form).
  • NIF of the centre/entity. (1)
  • Memory of the center/entity, according to the index of the minimum contents on page 3 of the form.
  • Documents attesting to the link with the entity of the minimum staff established in article 20 of Law 19/2009.
  • Documents attesting to the work experience and/or training of training professionals (in accordance with the second transitional provision of Law 19/2009).
  • Document proving that the centre/entity is a full member or temporary member of a European or international association or federation of assistance dogs.
  • In case of connection with an external zoological nucleus, agreement or collaboration contract between both entities.
  • University veterinary degree (only if the entity does not have the authorization to the Department to consult the data, that is, before 1991 or less than 6 months has been obtained).
  • University degree in psychology, if any, (only if the entity does not have the authorization to the Department to consult the data, that is, before 1999 or less than 6 months since it was obtained). (2)

(1) It should only be presented if the consultation of the data is not authorized.

(2) It must be presented in the event that the center / entity trains dogs for people with autism spectrum disorders. In centers that do not work this specialty is an optional document at first. The competent body may request after studying the content of the documentation.

Requirements

Training centers, in order to obtain the authorization that accredits them as training centers for assistance dogs, must meet the following requirements:

  1. Have legal personality or be an establishment of an entity with legal personality.
  2. Have sufficient physical space for the exercise of the activity of training assistance dogs.
  3. Comply with current legislation on health and protection of animals and the environment, and have the required municipal licenses.
  4. Be linked to a zoological nucleus registered in the Register of zoological nuclei of the department responsible for animal protection.
  5. Have the minimum staff specified in the regulations, among which there must be at least one professional training assistance dogs.
  6. Belong, under full conditions, to any European or international association or federation of assistance dogs. In the event that the center cannot yet belong under full conditions, it has a period of five years from the day of the application as a center recognized by the Generalitat to be a member. In the meantime, you must belong to some European or international association or federation of assistance dogs as a temporary member or observer.
Fees

There are no fees associated with this procedure.

Other information

Without this authorization, a training center or entity for assistance dogs cannot exercise the right of access to the environment of the dogs they train under Law 19/2009, of November 26, on access to the environment for people accompanied by assistance dogs.

Infringements
Failure to comply with the provisions of the Law may result in penalties of between €300 and €9,000.

Procedure
The procedure for the authorisation of assistance dog training centres starts with the request for authorisation that the holder or the holder of the centre, or who has legal representation, must submit to the department responsible for social services. The above documentation must be attached to the application for authorisation.

Steps to follow

  1. 1

    Step one

    Request

    This procedure can only be done online. It is necessary to have a digital certificate.

    This procedure can only be done online. It is necessary to have a digital certificate.

    • Consult the technical conditions for processing online (Support to processing)
    • Find out how to resolve processing errors

    By Internet

    Generic request

    Start . Go to Generic request

    Warning: The specific form to carry out this procedure is temporarily unavailable. Until it is restored, you must use the generic request.

  2. 2

    Step two

    Check the status of the authorization

    In person

    To check the status of the authorization you can go to the Area of Promotion of Accessibility and Removal of Barriers (Passeig del Taulat, 266-270, 08019 Barcelona).

    You can also send an email to the address: accessibilitat.dso@gencat.cat 

    By phone

    Area of Promotion of Accessibility and Removal of Barriers

    Telephone: 93 882 25 91

  3. 3

    Step three

    Receive the reply from the Administration

    How and when is the decision notified?

    How and when is the decision notified?

    The time limit for issuing and notifying the decision of the authorisation procedure of an assistance dog training centre is six months. If after this period the express decision has not been notified, it is understood that the application has been rejected due to administrative silence.

    Can an appeal be filed?

    The decision does not exhaust the administrative procedure. An appeal may be lodged within one month with the head of the Department of Social Rights.

    Follow-up of the application submitted via the Internet:

    Only if the application has been submitted via the Internet can the procedure be monitored from space Private area.

    To do this follow-up it is necessary that it has been indicated in the application form, within the "Notices" space, which will be activated only in the case of electronic submission.

    For this procedure, the changes of status that you can consult are the following:

    • Received: the request has been successfully submitted.
    • Resolved: the submission process has been completed. Your request for authorisation has been processed.
Update date 06/06/2025
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