Contact
Online
What do you need to know?
Shipping companies that represent shipowners on matters involving berthing, cargo and passage in a commercial port run by Ports de la Generalitat must be entered in this register.
This procedure can only be done online. Documents provided via another channel will not be taken into account or considered for the purposes of the submission date.
Authority responsible
Other related authorities
Companies that operate as agents in ports run by Ports de la Generalitat.
This procedure may be requested at any time.
- Application form from ‘Step 1 Applying for registration’.
- Documentary evidence of the type of company (memorandum of association, NIF, power of attorney, DNI, etc.).
- Contact person’s details (telephone, fax and email).
- Self-declaration confirming that the company is entered in the Shipping Agents Register for the purposes of business tax, if applicable.
- Payment of the security deposit specified under ‘Requirements’.
- If the vessels are used for the purpose of tourist cruises or loading and unloading cargo, an explanatory statement must be provided, providing information on:
- the shipping companies or shipowners that the company represents, indicating the routes if they operate a regular service;
- the itinerary;
- the category of vessels and of service;
- any specific features that affect maritime traffic or trade;
- frequency and membership of the sectoral conference.
clearance of tramp vessels and any stevedoring companies they may hire for cargo-handling services;
- In the case of pleasure boats, a list of ports where they are expected to dock.
In addition, the shipping company undertakes to notify Ports de la Generalitat immediately of any changes affecting the above that may occur after the application for entry in the register is submitted.
-
Pay a security deposit into the Generalitat’s Caixa General de Dipòsits (General Deposit Fund) for the department responsible for economic and financial matters, at Ports de la Generalitat’s disposal:
-
for tourist cruises or for the loading and unloading of goods, every company must pay in a security deposit at the disposal of Ports de la Generalitat, in any of the forms permitted by law, of EUR 30 050.61;
-
for representing leisure vessels of more than 24 metres in length (super yachts), the security deposit will be set at 5% of the turnover of the previous calendar year, and at a minimum of EUR 6 010.12.
-
No other fees are associated with this procedure.
Activities with the CCAE [Catalan classification of economic activity] code "7562 Shipping agents" are associated with this type of procedure.
Steps to follow
-
1
Step one
Applying for registration
This can only be done online.
If you are signing the form as a legal person, you must use a digital certificate for representation (or be registered in the electronic register for representation). If you are signing on your own behalf, you must have an idCAT Mobil or a digital certificate.By Internet
General request with electronic signature
Start . Go to General request with electronic signature- Download the form "Application for entry in the register of Ports de la Generalitat shipping companies". Fill it in and save it on to your computer.
- Access the general request with an electronic signature. You will need to log in with a digital certificate or idCAT Mobile.
- Complete the general request with the relevant details. You must also provide the following information:
- In the ‘Subject’ field of the ‘Reason for the request’, please state: Sol·licitud d’inscripció en el cens d’empreses consignatàries.
- Under ‘Where to send it’, give the following information:
- Receiving department: Ports de la Generalitat
- Topic: Mobilitat i transports
- Subtopic: Ports
- In the ‘Attach documentation’ section of the general request, attach a copy of the ‘Application for entry in the register of Ports de la Generalitat shipping companies’ form and any documents listed in the ‘Documents’ section of this page.
You can attach up to two documents with a maximum size of 4 MB each. If you exceed this size, you can send the attached documentation in a zip file.
- Complete the general request with the relevant details. You must also provide the following information:
- Send your request. An acknowledgement of receipt will then be generated with the registration number, which you can print or save on to your computer
Technical conditions required:
Check the technical conditions required to carry out online procedures under "Tràmits gencat" (Generalitat procedures).
If you have any processing problems, first consult the recommendations in the Support for processing section of Tràmits gencat [Gencat Procedures]. If the problem persists, once you have checked that you have everything necessary and that you have done everything as instructed, you can check if there have been any service outages or incidents in the Service warnings and outages section of the e-Portal. Here you can find out everything about the types of incident and where they have occurred: search for service incidents for the current year and sort them by ‘Start date and time’ in descending order.
If an incident has actually occurred, wait a few hours if possible before attempting to resubmit the form. -
2
Step two
Checking your registration status
You can check the status of your registration application by sending an email to ports.generalitat@gencat.cat
You can check the status of your registration application by sending an email to ports.generalitat@gencat.cat
-
3
Step three
Receiving a reply from the Administration
When will you receive a reply from the Administration?The Administration has a maximum of 3 months from the date on which the application was submitted to make a decision and notify the [...]
When will you receive a reply from the Administration?
The Administration has a maximum of 3 months from the date on which the application was submitted to make a decision and notify the applicant as to whether authorisation is being granted. If no decision has been given after this period has elapsed, the application will be deemed to have been tacitly rejected.How is the reply sent?
The Authority will send you an e-mail or an SMS, in accordance with the information provided in the application, indicating that you have received an electronic notification which you can access:- from the link provided in the e-mail, using:
- the digital ID/TIN certificate used to file the application;
- a one-time password. In order to access the e-mail notification, you need the ID/TIN of the person receiving the notification and the telephone number or e-mail address that were given to the Generalitat as contact details. This information is given in the notification e-mail. If you do not find the message in your inbox, please check your spam folder.
- Under ‘Online notifications’ or via Canal Empresa, using:
- the digital ID/TIN certificate used to file the application;
- one-time password: to be able to access the notification, you need the e-mail or telephone number and the TIN you provided when notified.
- From the ‘Private area’ of Canal Empresa, using:
- the digital ID/TIN certificate used to file the application;
- a one-time password: to be able to access the notification, you need the email or telephone number and the TIN you provided when notified.
From the date of sending the notification, you have 10 calendar days to accept or refuse it. If you do not access the notification within this period, it will be deemed to have been refused.
Once the content of the notification has been accessed, it will be deemed to have been finalised (completed).
Can an appeal be lodged?
An appeal against the decision may be addressed to the chair of Ports de la Generalitat within 1 month from the day following receipt of the notification, in accordance with Article 76 of Law 26/2010 of 3 August on the legal and procedural arrangements of the public administrations of Catalonia, and Articles 111(1), 121 and 122 of Law 39/2015 of 1 October on the common administrative procedure of public administrations, without prejudice to any other legal remedy that may be considered appropriate and still leaving the opportunity for an administrative review open. - from the link provided in the e-mail, using:
