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If a Catalan public administration or public enterprise fails to attend to an information request satisfactorily the interested party may complain, free of charge, to the GAIP. This is the independent body which handles complaints about the right of access to information held by Catalan public administrations and enterprises.
A discretionary appeal for reversal may also be lodged before the competent administrative body, in which case the resolution of same must be received before a complaint to the GAIP can be made.