Contact
Online
What do you need to know?
Undertakings holding concessions for scheduled public passenger transport services by road must maintain constant communication with the Directorate-General for Transport and Mobility and the various local transport services regarding the management and operation of the scheduled public transport network.
This procedure can only be completed online. Documents provided via another channel will not be taken into account or considered for the purposes of the submission date.
Authority responsible
Other related authorities
Undertakings holding concessions for scheduled public passenger transport services by road under the responsibility of the Directorate-General for Transport and Mobility.
You can apply for this procedure at any time.
Requests for the settlement of the program contract should be presented before January the 31st of the next year of the end of the holding concession.
In case of modification of the concessional itinerary:
- Justifying memory of the proposed modification. If required, it should be explained:
- Data regarding population of the areas to be included or deleted from del concession itinerary.
- Plane and description for the new paths, including detail of the coincident services.
- Availability justification of the required means for the operation.
In case of path or stops modifications (which do not involve the modification of the concessional itinerary):
- Plane of the modified path (such modification should be justified).
In case of calendar and/or timetable modifications:
- Time and expeditions table (such variation should be justified).
In case of fare modifications:
- Application to invoke the fare rise.
- Proposal document for the new fares validation.
In case of liquidation, application for the programme contract:
- Gross earning, excluding VAT, contains the following concepts:
- Earnings per passenger.
- Earnings per goods, in case of mix services.
- Incomings per scholar transport with spot reservation.
- Payments from other Administrations. A statement regarding incomings, payments or non-refundable funding obtained from other Administrations.
- Sum up of the passengers transported.
- Sum up of profitable travelled kilometres.
- Sum up of profitable service hours.
- Any other incoming obtained from transport services related to this program contract.
- An annual close for each service where incomings obtained as well as cost operations should be detailed, according to cost model budget approved by the Directorate-General for Public transport and Mobility, in order to perform the final liquidation for actions performed during the year of the end of the contract.
- A report from a specific auditor regarding the operation account from each service that make up the program contract including the operation cost for each service and that also includes these match the accounting data from the company. It should also include assets and costs regarding the current financial regulations according to EC Regulation (EC) No 1370/2007 of the European Parliament and of the Council of 23 October 2007 (on public passenger transport services by rail and by road and repealing Council Regulations (EEC) Nos 1191/69 and 1107/70), referring to the fulfilment of the following conditions:
- No variable cost will be assigned to the public service to liquidate, any contribution adjusted to fixed costs, nor any reasonable benefit relate to any other activity performed by the licensed.
- Public service costs will be adjusted by the exploitation incomings and payments received from the public authorities without possibility of convening incomings to other activity sector developed by the licensed.
In case of other documentation:
- Any other related documentation should be attached, such as: service statistics, service alterations caused by transportation alterations or other information that Public Administration may be aware of.
The undertakings must be concessionaires of the regular public transport network for the transport of passengers by road.
There are no fees associated with this procedure.
The territorial transport service where most of the service route takes place will be competent for processing. In the case of coincidence in the percentage of the itinerary between two or more demarcations, the demarcation where the applicant company is domiciled will be competent.
Steps to follow
-
1
Step one
Applying or notifying
This procedure is only available online.
You will need to sign with idCAT Mòbil or a digital certificate. -
2
Step two
Check the procedure status
You can check your procedure status from your Private Area.
You can check your procedure status from your Private Area.
-
3
Step three
Receiving a reply from the Administration
When is the reply received?The maximum time limit for deciding on applications and to notify is 30 days, in the following cases:
When is the reply received?
The maximum time limit for deciding on applications and to notify is 30 days, in the following cases:- Addition of a new route or for the complete or partial replacement of the existing route, for the exclusive purpose of using road infrastructure that will necessarily lead to improvements in service operation, and where the transits to be served are identical.
- Amendment of service provision conditions that involve amending the timetable, increasing the number of days on the road, increasing the number of dispatches and establishing new partial dispatches
- If the above-mentioned 30 days period of time is finished and no decision has been issued, the application will be tacitly accepted.
The maximum time limit for deciding on applications and to notify is 6 months, in the following cases:
- Amendment of the concessional route.
- Amendment of the service provision conditions that involve reducing the number of days on the road, changing service provision dates, reducing dispatches and removing partial dispatches.
- Requests for establishing and amending fixed stopping points of regular interurban services that cover urban land or land for development.
If no specific decision is taken after the above-mentioned period, the request will be tacitly rejected.
Rates Modification:
- Administration will confirm if rate modification according to the raise percentage published for each period is approved; in case of particular modifications, higher than the requested rise.
Liquidation of the program contract:
- Once it is confirmed that the submitted documentation is correct, Administration will send a notification to your personal area ("Àrea Privada"), reporting that liquidation file has been issued for its subsequent payment.
How is the resolution received?
The Administration will send you an email with a message that you can access:
- From the link provided in the e-mail, using:
- the digital ID/TIN certificate used to file the application;
- a one-time password. In order to access the e-mail notification, you need the ID/TIN of the person receiving the notification and the telephone number or e-mail address that were given to the Generalitat as contact details. This information is given in the notification e-mail. If you do not find the message in your inbox, please check your spam folder.
- Under ‘Online notifications’ or via Canal Empresa, using:
- the digital ID/TIN certificate used to file the application;
- one-time password: to be able to access the notification, you need the e-mail or telephone number and the TIN you provided when notified.
- From the ‘Private area’ of Canal Empresa, using:
- the digital ID/TIN certificate used to file the application;
- a one-time password: to be able to access the notification, you need the email or telephone number and the TIN you provided when notified.
From the date of sending the notification, you have 10 calendar days to accept or refuse it. If you do not access the notification within this period, it will be deemed to have been refused.
Once the content of the notification has been accessed, it will be deemed to have been finalised (completed).
