Contact
Online
In person
What do you need to know?
Is that the right people have access to information produced by government and that it has in its possession as a result of their activity or the exercise of their duties, including that supplied others liable under the law (article 18 of Law 19/2014, of 29 December, transparency, access to public information and good governance).
It is a right individually or on behalf of any legal person legally constituted not conditioned on a personal interest or motivation nor subject to any rule invocation.
This procedure is enabled so that they can assist you from an in-person care office listed below, where the person attending you can do the processing on your behalf, with your consent.
To people over 16, individually or on behalf of any duly constituted legal person.
Application can be made at any time.
From 1 June, the calculation of all the terms that, in accordance with Law 19/2014, of 29 December, are applicable for the processing of applications for access to public information, and that have been suspended, will be resumed at the time and procedure in which they were suspended, more information see the information note.
Documentation to support the written petition may be submitted.
Petitions must be made in writing, through any medium which allows their authenticity to be verified, providing the following requirements are met:
- A record exists of despatch and receipt, of the dates of these and of the whole of the content sent.
- The sender and the recipient of the communication must be identified.
- The citizens in question must have specified their preferred medium, means or application for communicating with the Administration of the Catalan Government at any point in the processing of the procedure or the progress of the administrative action.
- he citizen may use the suggestion or enquiry mailboxes in the 'Services and Procedures' section of the web pages of Catalan Government departments and ministries.
No fees are associated with this procedure.
Steps to follow
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1
Step one
Apply
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2
Step two
Provide documentation
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3
Step three
Receive the reply from the Administration
When will the reply be received?
When will the reply be received?
You will receive the resolution with the Administration's response within a maximum period of one month.
However, keep in mind that:
There are some cases in which the one-month period can be suspended or extended (provided for by Law 19/2014).
In the event that you do not receive a response within one month, you can understand that the request has been estimated, with the limitations provided for in article 35 of the aforementioned Law.
If your request is accepted, the competent body must provide you with the information, preferably in the format in which you requested it, within 30 days.What kind of reply is received?
Once you have submitted your application, you will receive:
First, a communication where we will inform you that the processing has started. In addition, we will tell you:
- The day the application was received.
- The body responsible for resolving it (deciding whether you are granted the access you request).
- The person responsible for processing it.
- The maximum date to solve it.
Then, a resolution document (response) that will say whether you are granted access to the requested information or not.
Can an appeal be presented?
You can submit it by:
- An appeal for reconsideration, which will allow you to challenge the decision before the same body that made it.
- Alternatively or subsequently to the above, a free claim before the Access Rights Guarantee Commission (GAIP).
- Alternatively or subsequently to any of the above, an administrative appeal, which will allow you to contest the decision before the competent court or tribunal.
Deadlines for submitting the appeal
- Appeal for reconsideration: within one month from the day after the notification of the decision or, in the event that the one-month period for making a decision has ended without having made one, at any time, once the deadline to decide is over.
- Complaint before the GAIP: within one month from the day after notification of the decision or notification of the rejection of the appeal. In the event that the one-month period for making a decision has ended without having made one, at any time, once the period for deciding has ended.
- Administrative contentious appeal. within a period of two months from the day after the notification of the decision, or six months from the day after the expiry of the term to take a decision without it having been taken.
